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Below are some frequently asked questions regarding the Daily Learning Tips download. If your questions are not answered below, please feel free to send us an email here.
How do I download the Daily Learning Tips application?
The Daily Learning Tips application is available at http://tutoring.sylvanlearning.com/learning-tools/learning-tips.cfm
The download of the Daily Learning Tips application did not complete or was interrupted. What should I do?
Downloading the Daily Learning Tips application depends upon a reliable Internet connection and navigation to the server through your browser. If the download is interrupted, you may navigate to http://tutoring.sylvanlearning.com/learning-tools/learning-tips.cfm and attempt to download the application again.
I got a server error when I tried to download the Daily Learning Tips application. What should I do?
Try the download at a different time of day to eliminate server traffic-related issues.
I tried to download the Daily Learning Tips application several times and:
It does not work.
I get a gray screen.
What does this mean?
If the download is still not successful, there are settings within your browser's Internet Options and Internet Service Provider (ISP) configurations that may interfere with the download process. If your computer is on a network, contact your network or systems administrator to determine if you have permission to download programs to your computer.
I downloaded the Daily Learning Tips application and every time I click on it the screen tells me the next time I connect to the Internet I will get a new learning tip. When will it start displaying the learning tips?
We recommend that you reinstall the application. Navigate to http://tutoring.sylvanlearning.com/learning-tools/learning-tips.cfm to download the application again. Complete installation does depend upon a reliable Internet connection and navigation to the server through your browser.
During the installation process, it:
Didn't complete.
Stopped at less than 100%.
Gave me an error message.
Displays an incomplete window.
What went wrong?
The installation configuration relies on an Internet connection through standard browsers. Standard browsers are Internet Explorer and Netscape. For AOL users using version 5 or later, select Internet Explorer as your browser type. For AOL users running version 6 or later, select Netscape as your browser type.
Accessing the Internet through a dial-up connection or cable connection, the download may take up to 5 minutes. The Internet connection must be maintained for the entire download time. If installation is interrupted or unsuccessful, you may start again by navigating to the Daily Learning Tips webpage and repeating the installation sequence of events.
The installation configuration is preset and predetermined. The application is configured to run from a personal computer desktop in the Windows operating system. You must have adequate disk space available to install the Daily Learning Tips application. The minimum disk space required is approximately 2.8 megabytes.
Where is the Daily Learning Tips application?
Use Windows Explorer to navigate to C:\My Download Files or Desktop. Look for a file named Learning_Tip_Setup.exe. When you locate Learning_Tip_Setup.exe, double click on it to install the Daily Learning Tips application.
The installed Daily Learning Tips application resides in C:\Program Files (the default folder for installation). To verify if Daily Learning Tips installed on your computer look in the C:\Program Files directory for the folder titled "Sylvan Learning Center\Daily Learning Tip".
I have:
An Apple operating system
WebTV
MSNTV
Non-Windows operating system
Why won't the Daily Learning Tips application install?
The Daily Learning Tips application is configured to run from a personal computer desktop in the Windows operating system. The installation configuration relies on an Internet connection through standard browsers. Therefore, Daily Learning Tips does not install on WebTV, MSNTV, or Apple platforms.
I downloaded the program, where are the Daily Learning Tips?
When correctly installed, a small Sylvan Learning Center® logo displays in the Task Bar. The Taskbar includes the Windows Start icon. The Sylvan Learning Center® logo should be blinking in the System tray where the time displays.
How do I know if the Daily Learning Tips application is working?
When correctly installed, a Sylvan Learning Center icon displays in the Task Bar. It has a blinking background to draw your attention to a new learning tip for that day. However, once you have viewed the tip of the day, the icon stops blinking. Clicking on the Sylvan Learning Center® icon will reopen the tip for that day.
Where is the Daily Learning Tips icon?
If the Daily Learning Tips icon does not display in the Task Bar, use Windows Explorer to navigate to C:/My Download Files or C://Desktop. Look for a file named Learning_Tip_Setup.exe.
When you locate Learning_Tip_Setup.exe, double click on it to install the Daily Learning Tips application.
Where is the Daily Learning Tips application located?
The installed Daily Learning Tips application resides in C:\Program Files (the default folder for installation). To verify if Daily Learning Tips installed on your computer look in the C:\Program Files directory for the folder titled "Sylvan Learning Center\Daily Learning Tip".
How do I email a tip that I think would be of interest to a friend or relative?
To email a friend, open the Daily Learning Tips window. Click on the email link on the left of the window. The application must access the Internet to use the Daily Learning Tip email option. Fill in the form and click submit. Please note that email addresses collected on this page are not saved, nor used for marketing purposes.
Do I have to pay for the Daily Learning Tips application?
The Daily Learning Tips application is provided free of charge by Sylvan Learning Center®.
Why is my Daily Learning Tips content different than my friends?
The content for your Daily Learning Tips is downloaded at the same time that you install the application. Content has been refreshed and updated on the site. Therefore depending on when the Daily Learning Tips application was installed there may be a different version on different computers.
How do I uninstall the Daily Learning Tips application?
To uninstall the software, follow these instructions:
Across the bottom of most PC screen displays is the Task Bar. The maroon Sylvan Learning Center® icon displays in the lower right corner of the system tray.
